43 la propuesta cristiana ante los desafíos de un mundo en cambio our families, our classrooms, our jobs, part of showing our leadership means treating other people in such a way that wins their respect, and confidence and cooperation. If we had more time, I would invite you to tell stories about the kind of behavior from your managers and teachers. I can anticipate some of them would be wonderful examples. Now, let me talk a little more of the story of doing the laundry because I am sure that when Bergoglio offered to do the laundry he was not being manipulative. Certainly he did not say “if I volunteer to do the laundry they’ll be trapped and they will have to do what I want” instead this gesture reflected his vision of how leaders treat other people. This will help me to re-enforce this point. A few of you remember the photo of the first Holy Thursday in the time of Pope Francis and you’ll remember he went to a juvenile center and washed the feet of the people living there and offered a homily, where he basically, said, “I am doing this because I want to re-enforce the point that authentic power is service”. In a way it is a strange idea to think that power means the opposite of service. They do what we tell them to do, what we ask them to do, but you may know that there is one vision of leadership that turns this idea completely in the opposite direction and says no, when I am managing people, when I have authority, when I’m leading people they’re not serving me, I’m serving them, in the sense that my job is to treat other people in a way that respects their dignity, nurtures their human potential, helps them to flourish, helps them to develop their potential. You probably know that this way of thinking about leadership has been developed as a school called servant leadership, and, in a way, it’s trying to translate it into a real-world approach. The Vision or idea of Jesus who said remember at one point the son of man is not here to be served, but to serve. Think about these ideas I just shared, the way we might think about how we serve others, helping them to flourish, respecting their dignity, developing their potential. If we behave this way, in all aspects of our lives, it clearly will develop our call, answering our call to be engaged in civic life, and in public life as well. We can’t do this in isolation, we can’t be servant leaders in isolation, it requires others, and let me make one other point, which is the way to leading, loving leadership, serving leadership. It’s not just being nice, it’s not something that I say just because we’re in sort of a Christian conference, it’s the way that good leadership is done in all frameworks, and to demonstrate my point, this is taken from a piece of research that McKinsey published. They asked their leadership, love and civic engagement: our "calling" in vuca world
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